Frequently Asked Questions

Common problem
  • Q

    Are you a factory or trading company?

    A

    We are a rehabilitation sports product manufacturer in China with over 40 years of experience, exporting various commuting vehicles and electric wheelchairs to more than 50 countries and regions worldwide.

  • Q

    What certificates do you have for your products?

    A

    We have CE, GS, SAA, ETL, ROHS, SASO etc  certificates.

  • Q

    Do you accept order through OEM/ODM business?

    A

    Yes, we do. Including the customer logo & customer package printing design.

  • Q

    What's your Minimum Order Quantity?

    A

    Normally 20ft GP, as the first cooperation support, 500pcs for color box package, small quantity with brown box package is also available.

  • Q

    Do you accept sample order?

    A

    Sample usually 3-5 days after payment received.

  • Q

    What’s your payment term?

    A

    Sample: PayPal or T/T or through Alibaba trade assurance. Mass production: 30% deposit advanced, 70% at the sight of BL copy.

    Support Alibaba Trade Assurance to protect buyer’s right.